Clear terms for running your restaurant with Bloxom.

These Terms of Service (the “Terms”) govern access to Bloxom websites, applications, software, devices, APIs, and related services (collectively, the “Services”). By creating an account, accepting an order form, or using the Services, you agree to these Terms for yourself and the restaurant or organization you represent.

You must be legally able to enter into a binding agreement and authorized to act for the organization associated with the account. If you do not agree to these Terms, do not use the Services.

You are responsible for accurate account information, authorized users, device access, and safeguarding credentials. Actions taken through your account are treated as authorized by your organization unless you promptly notify Bloxom of suspected unauthorized access.

Restaurant administrators control enabled locations, products, team access, connected providers, customer communications, and content made available through the Services.

The products, locations, usage allowances, subscription period, and recurring fees included in your service are shown during activation, checkout, or an applicable order form. Taxes, payment processing, communications, hardware, licensed content, generation usage, and third-party charges may be billed separately unless expressly included.

Subscriptions renew for the stated billing period until canceled. Fees already incurred are non-refundable except where required by law or expressly stated in an order form. Bloxom may change future pricing or product packaging with reasonable advance notice.

Bloxom is designed to connect with providers such as Square. Your use of a connected provider remains subject to that provider’s terms, permissions, availability, and fees. You authorize Bloxom to access, synchronize, and act on connected-service data as necessary to provide the features you enable.

Bloxom is not responsible for outages, rejected transactions, provider policy changes, or inaccurate information originating from a third-party service, but we will use commercially reasonable efforts to identify and communicate integration issues.

You retain ownership of content and data you provide, including menus, branding, photographs, recordings, prompts, and restaurant information. You grant Bloxom a limited license to host, process, reproduce, modify, display, and transmit that material only as needed to operate, secure, support, and improve the Services you select.

You represent that you have the rights and permissions needed for submitted content and customer communications. You are responsible for notices, consents, marketing rules, and the lawful use of customer information through your account.

Some Services can create or analyze text, images, audio, music, and other material using artificial intelligence. Generated results may be inaccurate, similar to output produced for others, or ineligible for copyright protection. You must review generated material before publishing or relying on it.

Rights in generated material are limited to the rights Bloxom receives from the applicable generation provider and can lawfully pass through to you. Provider terms may also apply. Bloxom does not promise exclusivity or ownership of generated output unless an order form expressly says otherwise.

Music uploaded, linked, or otherwise supplied by you is not licensed by Bloxom. You are responsible for every right, license, royalty, consent, and permission required to upload, reproduce, download, cache, stream, broadcast, and publicly perform that music at each location.

A track generated or provided through Bloxom may be played at subscribed restaurant locations only when Bloxom expressly marks that track as approved for in-location playback. For approved tracks, and only to the extent Bloxom holds the necessary rights, Bloxom grants you a limited, non-exclusive, non-transferable, non-sublicensable right during your active subscription to stream and publicly perform the track as background music at subscribed locations.

That permission does not allow redistribution, resale, commercial release, synchronization with video, use outside subscribed locations, registration in a content-identification system, or a claim of exclusive ownership. Bloxom may remove, replace, restrict, or suspend a track when required by a provider, rights holder, law, or reasonable infringement concern.

You may not misuse the Services, interfere with their operation, bypass security or usage controls, access another customer’s data, submit unlawful or infringing material, send deceptive or unlawful communications, reverse engineer protected components except where law permits, or use the Services to violate another party’s rights.

Bloxom may investigate suspected misuse and suspend affected access when reasonably necessary to protect customers, providers, the public, or the Services.

Bloxom and its licensors retain all rights in the Services, software, designs, documentation, trademarks, and technology, excluding your content. These Terms provide a limited right to use the Services for your organization’s restaurant operations and do not transfer ownership of Bloxom technology.

We work to keep the Services reliable, but availability is not guaranteed. Features may change as providers, laws, security requirements, and restaurant workflows evolve. Preview or beta features are offered as-is and may be modified or discontinued.

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” Bloxom disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

To the maximum extent permitted by law, Bloxom will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost revenue, lost data, or business interruption. Bloxom’s aggregate liability arising from the Services will not exceed the fees you paid for the affected Services during the twelve months before the event giving rise to the claim.

Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.

To the extent permitted by law, you will defend and indemnify Bloxom from third-party claims arising from your content, your restaurant’s products or operations, your violation of these Terms, or your failure to obtain required permissions or licenses, including music and public-performance rights.

You may stop using the Services and cancel according to your subscription or order form. Bloxom may suspend or terminate access for material breach, nonpayment, security risk, unlawful use, provider requirements, or conduct that threatens the Services or other customers.

When service ends, your right to use the Services and provider-dependent content ends. Provisions that by their nature should survive—including payment obligations, ownership, disclaimers, limitations, and indemnification—will remain in effect.

We may update these Terms to reflect product, provider, legal, or security changes. We will post the revised Terms and update the effective date. When a change materially affects your rights, we will provide additional notice when reasonably practicable. Continued use after the effective date constitutes acceptance of the revised Terms.

Questions about these Terms may be submitted through the Bloxom contact page. Notices relating to a specific subscription or order form should include the restaurant name and account email.