The Bloxom platform
One customer layer across every conversation.
Connect restaurant data once, then use it across customer relationships, phone service, voice ordering, mobile ordering, and text ordering.
Square integration
Keep Square at the center.
Build the ordering flow around the menu your restaurant maintains. Review item availability, prices, modifiers, and checkout before opening the channel to guests.
- Square is the initial supported POS.
- Validate menu choices and prices before checkout.
- Keep payment confirmation distinct from order submission.
Bring your menu. We will walk through the restaurant setup together.
See it with my menuFrom the call to checkout
Hear the request.
Understand the next step.
A phone order needs more than an answer. It needs the right choices, a clear confirmation, and a safe way to pay.
GuestOne burger with jalapeños for pickup, please.
Bloxom flowWhich side would you like with your burger?
Resolve required menu choices before checkout. Square is the source for available items and prices.
Walk through my menuBefore you start
Practical questions.
Clear answers.
How much does Bloxom cost?
$499 per month for the first location and $399 per month for each additional location under the same brand, billed monthly. A different brand requires its own first location plan.
Are there setup fees or order commissions?
Standard Square setup is included with no standard setup fee. Bloxom charges no order commission or diner service fee. Normal payment processing is separate. Custom work is scoped and quoted before work begins.
Is voice and SMS usage unlimited?
Voice and SMS usage is measured. Your allowances and any usage charges must be stated in your written plan before starting.
Which POS does Bloxom support?
Bloxom launches with Square. We review your menu and restaurant setup together before getting started.
What is included in the monthly plan?
AI phone answering and voice ordering, SMS ordering, mobile ordering, and customer relationship tools, including profiles, order history, campaigns, loyalty, and segmentation. Confirm your setup and service terms before starting.
How does a guest pay?
The ordering flow uses secure Square checkout. For voice orders, the guest is asked for permission before receiving a payment link by text from the restaurant number. Sending a link does not itself confirm payment.
Can guests order by text without an app?
Yes. They start a conversation with the restaurant number and continue through the required menu choices and secure checkout.
What should we check before launch?
Your Square menu, restaurant hours, phone and messaging setup, order handling, and the way staff should handle requests outside the automated flow. We confirm delivery arrangements and a launch schedule for your restaurant during setup.
Start with your menu
See how Bloxom fits your next rush.
Show us your menu and tell us how your team handles phone orders. We will walk through ordering, Square, and the setup your restaurant needs.
Request my restaurant demohello@bloxom.ai