Toast and Bloxom

Keep Toast at the center. Add every guest conversation around it.

Bloxom is building a connected customer and ordering layer designed to work with Toast as the restaurant system of record.

Start with Bloxom Explore the five products

One guest, one relationship

Guests choose the channel. Bloxom keeps the context.

A call can become a text. A text can become an order. An app visit can become a returning customer. The restaurant should not have to rebuild the story each time.

CallAsk. Order. Get help.

TextStart with a message.

AppBrowse and return.

BLXCustomer contextIdentity, intent, order

Your restaurantReady to serve

Available at launch

Five products. One connected guest journey.

Begin with the channel that matters most, then connect the rest without rebuilding your customer experience.

Know the guest who is calling.

Bloxom CRM

Every conversation becomes customer context.Bring customer history, preferences, messages, and restaurant activity into one useful record. The automated attendant recognizes intent and routes the guest without making your team repeat the work.

A restaurant phone system that does more than ring.

Bloxom Phone

Answer, route, and follow up from one restaurant number.Connect desk phones, business lines, automated call handling, and customer context. Keep the familiar phone experience while Bloxom handles the work around it.

Let guests order naturally by phone.

BLX Voice

Turn calls into accurate, structured orders.BLX Voice understands the restaurant menu, answers common questions, captures choices and modifiers, and prepares the order for the restaurant workflow.

Put your restaurant on the guest's phone.

BLX Mobile

A branded Android app without a separate technology team.Give guests a direct place to browse, order, return, and hear from your restaurant. Your brand stays in front while Bloxom keeps the experience connected.

The fastest conversation can become the fastest order.

Order by text

An industry first ordering experience built into messaging.Guests text the restaurant number, build an order in conversation, confirm the details, and move into the restaurant's fulfillment flow without downloading anything.

The cost of disconnected conversations

The order is often lost before the kitchen ever sees it.

The phone rings during the rush

The guest waits, the team gets interrupted, and the order may disappear.

Customer history lives nowhere useful

Every conversation starts over, even when the guest has ordered before.

Ordering channels become separate islands

Menus drift, staff repeat work, and operators pay for systems that do not talk.